Privacy Policy – pipinichpainting.com

Effective Date: March 25, 2026 Last Updated: March 25, 2026

Our Commitment to Privacy

Pipinich Painting LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our website at pipinichpainting.com or submit an estimate request.

Information We Collect

Information You Provide

When you submit an estimate request through our website, we collect:

Name – To identify you and personalize communication
Phone Number – To contact you about your estimate request
Address or City – To determine if we service your area and schedule appointments
Services Requested – To understand your project needs
Best Time to Call – To respect your schedule and call at a convenient time
SMS Consent – Your permission to send text message notifications

Information Collected Automatically

When you visit our website, we may automatically collect:

IP Address – For security and analytics
Browser Type – To optimize website performance
Pages Visited – To improve user experience
Date and Time of Visit – For analytics purposes

How We Use Your Information

We use the information you provide to:

Contact You – Call or text you regarding your estimate request
Schedule Appointments – Arrange convenient times for estimates or work
Provide Services – Complete the services you requested
Send Notifications – Provide updates about your project via SMS (with your consent)
Improve Our Services – Understand customer needs and enhance our offerings
Internal Record Keeping – Maintain business records and track referrals

Text Message (SMS) Communications

Your Consent

By checking the consent box on our estimate request form, you agree to receive text messages from Pipinich Painting regarding your estimate request. This may include:

Confirmation that we received your request
Notification that we will call you
Updates about your project (if you become a customer)

Message Frequency

You may receive approximately 1-3 messages per estimate request. If you become a customer, you may receive additional project-related messages.

Opt-Out Instructions

You can opt out of text messages at any time by:

Replying STOP to any text message from us
Contacting us at (206) 944-5855 or greg@pipinichpainting.com
Emailing us your opt-out request

After opting out, you will receive one final confirmation message, then no further texts.

Help

Reply HELP to any text message for assistance, or contact us directly at (206) 944-5855.

Message and Data Rates

Standard message and data rates may apply based on your mobile carrier’s plan. We do not charge for text messages, but your carrier may.

Information Sharing and Disclosure

We DO NOT:

Sell your personal information to third parties
Share your information for marketing purposes
Rent or lease your contact information
Use your information for purposes unrelated to your estimate request

We MAY Share Information With:

Our Employees – Team members who need access to schedule and complete your project
Service Providers – Third-party services that help us operate (e.g., Twilio for SMS, hosting providers)
Legal Requirements – If required by law, court order, or legal process

All third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Data Security

We implement reasonable security measures to protect your information:

Secure server hosting
Encrypted data transmission (SSL/TLS)
Access controls limiting who can view your information
Regular security assessments

However, no internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information:

Active Requests – Until your estimate request is fulfilled or declined
Completed Projects – For business records, typically 3-7 years
Opt-Out Requests – Permanently removed within 30 days

You may request deletion of your information at any time by contacting us at greg@pipinichpainting.com.

Your Rights

You have the right to:

Access – Request a copy of the information we have about you
Correction – Request correction of inaccurate information
Deletion – Request deletion of your information (subject to legal retention requirements)
Opt-Out – Stop receiving text messages at any time
Withdraw Consent – Withdraw consent for data processing at any time

To exercise these rights, contact us at greg@pipinichpainting.com or (206) 944-5855.

Children’s Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our privacy practices, contact us:

Pipinich Painting LLC Email: greg@pipinichpainting.com Phone: (206) 944-5855 Website: pipinichpainting.com

TCPA Compliance Statement

This Privacy Policy complies with the Telephone Consumer Protection Act (TCPA) and related regulations. We only send text messages to individuals who have provided express written consent via our website form.

This Privacy Policy is effective as of March 25, 2026 and governs all data collection and usage by Pipinich Painting LLC.